1. Select NatWest from the menu

Press Pay with your bank and you’ll be transferred to NatWest’s secure website

2. Enter you customer number

This is your date of birth (ddmmyy) followed by your unique number which identifies you to the bank.

3. Enter your online banking credentials

Then press Continue

4. Select your NatWest account

Choose the account you’d like to make the payment from

5. Make the payment

Check your friend’s phone number and click Make payment. You’re done!