Selling that jacket you haven’t worn all year? Or a duplicate Xmas present? If you don't need it, sell it.

It’s never been easier to sell online, but before you cash in, there are a couple of things you should do to ensure you don’t get scammed.

Are you a business? Find out about reducing payment fraud here

Unsurprisingly, there are lots of scammers out there online - and they know all of the fine print and sneaky tricks to catch unsuspecting sellers out. Here's how to keep all of your money:

1️⃣ Get paid directly into your bank account

Account-to-account payments, bank transfers and cash are the best way to keep your money safe. Unlike other payment methods, once funds are in your account there’s no way for the funds to be fraudulently recalled by scammers.

2️⃣ Don’t accept alternative forms of payment

Scammers will try to convince you to accept other payment methods. They’ll try this so they can catch you out by using the small print through fraudulently disputing transactions.

3️⃣ ‘Seller Protection’ doesn’t cover everything

Some payment methods or services advertise ‘Seller Protection’, but this will only cover specific instances. Scammers are well aware of these loopholes, and will exploit them.

As an example, PayPal Seller Protection doesn’t apply when “claims, chargebacks, or reversals [are] filed because the item is significantly not as described.”

4️⃣ Offer to let your buyer collect the item

If you’re selling locally, offer to let your buyer collect and pay you via payment link, QR code or cash, somewhere you’ll feel 100% comfortable.

Even if your buyer doesn’t take you up on this offer, they’ll know you’re willing to let them inspect the item in person if they want to.

Common scammer tricks

Here are some of the ways scammers will try and get you when you’re selling online. These can all be avoided if you get paid directly into your bank account.

🔄 ‘Item not as described’ scams
Your buyer initially pays you for an item. Once they have received the item, they report the item as not as described/damaged/faulty to the payment processor.

The seller then has to prove to the payment processor that this was not the case - often very difficult or impossible. The scammer then returns a different item, or doesn’t return anything at all.

📦 Postage scams
Your buyer requests they arrange postage, or for you to use their preferred postal service to their delivery address. You send the item. The scammer contacts the shipping company and gets the item delivered to a different address.

They then report that the item hasn’t been delivered to their payment processor. The seller has to prove the item was delivered to the delivery address - often very difficult or impossible.

💳 Overpayment scams
Your buyer overpays for an item with a stolen account or card details. They ask you to refund the difference. The legitimate account or card holder reports the theft, and the initial money is withdrawn from your account.

Where to sell online

It’s never been easier to sell your stuff online, no matter how niche your collection! Here are a few places where you can get started selling online with no fees:

Always remember to list your items with lots of your own photos, describe the item accurately and list what payment method you'll accept (to avoid scammers & time wasters).

How to get paid directly into your bank account

You can start getting paid directly into your bank account for whatever you sell with VibePay today.

The VibePay app lets you create your own personal VibeMe payment links or QR code which enables buyers to pay you in seconds, no cards or digital wallets required.

Your own banking app handles all the security and authentication - all you need to do is share your or QR code.

Download the VibePay app

Start selling and getting paid (safely) today!