Job Introduction

We are on a mission to make account-to-account payments the preferred way to pay and get paid by creating a bank agnostic experiential layer over the top of Europe's faster payment rails with a simple to use interface (The VibePay app) and a well recognised consumer brand. Bringing together a holistic view of finances and uniquely making transactions actionable, VibePay is driving innovation with a passionate team who want to achieve more.

We are looking for an experienced Head of Growth to lead our new growth team, embed a digital growth culture across our rapidly growing team and scale and monetise our Freemium consumer and Premium product offerings. .

You will need to lead in a lean, iterative, 'test & learn' way, with a huge emphasis on putting data at the heart of decision making.

We're looking for someone with a proven track record in proposing and delivering strategy, campaigns, tests and programs to achieve sales, marketing, and retention objectives. You must have experience working in a high growth startup environment on mobile applications and be able to innovate and adapt rapidly. You will work with the Senior leadership team to make informed business-level decisions.

Role Responsibility

  • Orchestrate product-driven growth initiatives using multiple touchpoints and channels including email, push, in-app messaging, paid, social, SEO and chat
  • Use emerging tactics to drive brand awareness, convert users and accelerate pipeline opportunities
  • Run inbound and outbound lead generation and affiliate programs
  • Conceptualize, deliver and test messages across personas, and optimize programs across channels to increase conversion rates and achieve key performance metrics for your campaigns - working closely with CRM and product teams.
  • Partner closely with Sales to define and execute an account-based, below the line marketing program, analysing data to generate interest within target accounts and accelerate pipeline
  • Continuously analyze the effectiveness of all demand and lead-generating marketing channels and activities to determine which efforts to abandon, adjust, or scale
  • Work closely with the Marketing, Product, Customer Success and the Data teams to  improve our acquisition and efficiency
  • Lead performance improvement with paid marketing. Maximising ROI on both budget and department resource allocation.

Key Experience

  • 5+ years of experience working with a high growth consumer brand, with a mobile first product or equivalent relevant experience.
  • Been involved in hyper growth product lifecycle. 1m+ active monthly users.
  • A deep understanding of mobile app growth, campaign management, consumer content & creative and analytics
  • Experience working with high growth consumer brands targeting GenZ/Millennials
  • A collaborative approach, combined with initiative and proactivity
  • Ability to manipulate and integrate data in order to derive insight and build effective retention and acquisition campaigns.
  • First-hand experience of the development and implementation of a successful mobile app CRM strategy with back-end system knowledge.
  • An ability to prioritise high-impact projects and execute them to completion.
  • Are data driven and can explain complexities simply to all audiences in the company in order to drive actionable consumer insight.
  • Will understand the legal ramifications of collecting and storing data with a good knowledge of GDPR and FCA compliance.
  • Excellent numeracy, with strong analytical capabilities.
  • A results-focused approach, with a proven record of generating revenue improvements.
  • A proven track record of building loyalty and retention programs.

Above all the candidate should be a self-starter, be prepared to implement good working practices in a team and have strong interpersonal skills in a learning environment.

What VibePay can offer you

  • A competitive salary
  • Flexible working arrangements, including Summer Fridays in August
  • 24 days holiday plus bank holidays, includes birthday day off
  • Regular team days out and socials (post covid!)
  • Contributory pension scheme
  • An exciting opportunity to make your mark in the future of the payments industry in the UK

Interested in this role?